Shipping Policy

At Soluxuri, we prioritize delivering a smooth and efficient shipping experience for our esteemed customers. To gain insight into our procedures, timelines, and crucial details concerning your order’s delivery, please take a moment to review the following Shipping Policy.

Order Processing: Once you’ve placed your order, our dedicated team swiftly processes and prepares it for shipping.

Kindly allow 1-2 business days for order processing before we dispatch your items.

Look out for a confirmation email containing your order details and tracking information once your package is on its way.

Shipping Methods and Delivery Time: We provide reliable shipping methods to guarantee the secure and timely delivery of your order.

Delivery times vary based on your location and the chosen shipping method.

Standard shipping typically takes 6-19 business days for domestic orders.

International orders may experience varied delivery times due to destination and customs clearance processes.

Shipping Costs: Shipping costs are calculated considering factors like shipping method, destination, and package weight and dimensions.

Review and confirm the shipping cost during checkout before finalizing your purchase.

Tracking Your Order: Once your order ships, you’ll receive a tracking number via email.

Use this tracking number on our website or the courier’s tracking system to monitor your shipment’s progress.

Please be patient, as tracking information may take some time to update after shipment.

Shipping Restrictions: While we aim to deliver globally, certain shipping restrictions may apply based on local regulations and customs policies.

If we can’t ship to your location, we’ll promptly notify you, offering assistance or alternatives whenever possible.

Order Modifications and Address Changes: For any order modifications or address updates, contact our customer support team promptly.

We’ll do our best to accommodate your request, but changes may be limited once the order has shipped.

Undeliverable Packages: If a package is undeliverable due to an incorrect address, refusal, or failure to retrieve it, the customer is responsible for additional shipping costs.

Undeliverable packages returned to us prompt a customer contact for reshipment or a refund (minus shipping charges and fees).

For inquiries or assistance with shipping, reach out to our customer support team. Your satisfaction is our priority, ensuring a seamless shopping experience at Soluxuri.

Note: The above Shipping Policy is subject to change and may be updated periodically. Please check this page regularly for any revisions or updates.